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Response & Readiness

We know what it takes to be ready, because we’ve been there. From training and planning to real-world response, The Loomex Group brings the experience, structure, and calm that communities and organizations rely on when it matters most.

ServicesTrainingContact our Response Experts

The Loomex Group has been delivering training, emergency management and exercises for over 15 years

70+Clients

141days deployed supporting evacuations in 2025

8evacuated communities supported in 2025

Our Services

From wildfires and floods to large-scale evacuations, The Loomex Group has been trusted to help communities respond and recover.

We bring that same experience to every plan, training course, and exercise we deliver, helping organizations stay prepared, confident, and compliant with the latest industry standards

Work With Our Experts

Keep your organization safe, compliant, and ready—year-round.

Response & Readiness

From tabletop and full-scale emergency exercises to premium training, our team delivers hands-on support and end-to-end management so you can focus on keeping your organization ready.

Let’s get you prepared—starting today.

Book a consult now!

Training Courses for Safe & Compliant Operations

Practical, role-based courses for organizations, municipalities, and airports. Delivered on-site, live online, or blended—to fit your team, season, and staffing. We tailor scenarios to your facility and local risks, including remote and northern conditions. Clear language, hands-on practice, and audit-ready records so your people are confident and your program stays compliant.

Search Available Courses

Course Type

Delivery Method

Incident Management System (IMS)

Exercise Design

Emergency Social Services

EOC Position Training

Emergency Management Overview

On-Scene Controller

Global Reporting Format (GRF)

Auditing and Compliance

Winter Maintenance Planning and Runway Condition Reporting

Airport Operations

Wildlife Management and Control

Human Factors in Aviation

Accident Investigation

Radio Communications

Crisis Communications

Scribe-Notetaking

Book a Course Today

Meet the Experts Powering Organizational and Municipal Readiness

Response & Readiness

The Response and Readiness Team at Loomex Group brings decades of experience in emergency management and crisis response. With expertise across multiple fields, the team has collaborated with hundreds of professionals throughout North America, including government agencies, first responders, and healthcare organizations. Known for their strategic coordination and reliability, they offer comprehensive services in crisis management, preparedness, and recovery. Whether responding to large-scale emergencies or providing training, Loomex’s team ensures clients are fully prepared to handle any crisis with precision and leadership, drawing from their extensive network and in-depth industry knowledge.

Trent Gervais

President and CEO

Contact Us

Phone

(705) 775-5070

Email

response-readiness@loomex.ca

Incident Management System (IMS)

Courses

Course Length

1/2 Days

Course Objective

To provide participants with an overview of the Incident Management System (IMS) and how it will help their organization manage events or emergencies.

Learning Outcomes

  • Understand the history of the IMS and how it is applicable to any organization
  • Learn how the IMS can help manage any event or emergency
  • Learn the different functions within the IMS
  • Learn the roles within the IMS
  • Learn how the IMS provides interoperability with other agencies and stakeholders

Course Desription

In order to better manage an event or an emergency, there must be a system that ensures that there are key decision-makers working together for a common goal. This course uses various teaching techniques, including classroom lecture and hands-on exercises that allow participants to have a better understanding of the IMS. At the end of the course, participants will have a better understanding of the function, roles and operating under an IMS.

Target Audience

This course is designed for anyone who would be involved in making key decisions or who would be expected to play a role during an event or an emergency; this could potentially be a member of an organizations Control Group.

Fill out the form below to register or learn more about this course

Exercise Design

Courses

Course Length

2 Days

Course Objective

Learn how to design, create and facilitate an exercise, based on an organizations Emergency Response Plan and related risks to help optimize and improve the response during an emergency or incident.

Learning Outcomes

  • Be able to design an exercise that meets applicable regulations, Emergency Response Plan and related risks
  • Understand and choose the right type of exercise for the right applications
  • Understand the importance of building crisis communications and scribe-notetaking into exercise designs
  • Understand why exercising is important

Course Desription

Organizations are required to test their Emergency Response Plans, based on related risks, at regular intervals. This course not only educates participants as to the importance of doing annual exercises, but it also educates on how they can design and facilitate an exercise for their own organization. This course uses various teaching styles, including classroom lecture and hands-on exercises that requires participants to practice the many techniques they are taught. The highlight of this course is the design and execution of an actual exercise, working as a team.

Target Audience

This course is designed for anyone who is tasked with managing an Emergency Response Plan or program for an organization.

Fill out the form below to register or learn more about this course

Emergency Social Services

Courses

Course Length

2 Days

Course Objective

Learn how to manage Emergency Social Services (ESS) and emergency shelters, as well as how ESS fits within the Emergency Management Program.

Learning Outcomes

  • Better understanding as to how ESS fits into the Emergency Management Program
  • Knowledge of how to set up and manage an emergency shelter or evacuation centre
  • Understand the risks associated with an emergency shelter or evacuation centre
  • Understand the importance of documentation during an emergency

Course Desription

This course uses various teaching styles, including classroom lecture and hands-on exercises, allowing participants to practice the many techniques that are taught. The highlight of this course is the hands-on exercise completed on day 2, that provides participants with the opportunity to establish an emergency evacuation centre and manage it over several hours.

Target Audience

This course is designed for both management and front-line staff that manage a municipality’s social services.

Fill out the form below to register or learn more about this course

EOC Position Training

Courses

Course Length

5 Half Day Sessions (2.5 Days)

Course Objective

Learn how to manage the specific roles in the Incident Management System (IMS) more effectively, in order to better handle an emergency or event.

Learning Outcomes

  • Understand the individual functions within the Incident Management System
  • Knowledge of, and specific training in, the areas of Command Staff,
  • Operations Section, Planning Section, Logistics Section and Finance/Administration Section
  • Learn how to develop status reports
  • Learn how to develop Incident Action Plans

Course Desription

While most IMS training allows organizations to have a broader scope of the functions within the IMS, this course separates each training area into five individual half-day sessions, allowing participants to concentrate solely on their roles. The course is designed so that the majority is hands-on scenarios and exercises, giving participants the opportunity to complete the necessary documentation for their specific area of expertise.

Target Audience

This course is designed for any organization that is currently using the IMS to manage their Emergency Operations Centre Control Group.

Fill out the form below to register or learn more about this course

Emergency Management Overview

Courses

Course Length

2 Days

Course Objective

Participants will understand why every organization should have a solid emergency management plan and will have a better understanding of the tools used to manage the plan in an emergency.

Learning Outcomes

  • Learn about emergency management legislation
  • Understand, through life examples, why an emergency plan is beneficial to the organization
  • Understand the workings of the Incident Management System (IMS) and an
  • Emergency Operations Centre (EOC)
  • Learn how to conduct a business cycle
  • Learn how to complete and implement an Incident Action Plan

Course Desription

Organizations need to be prepared to manage the risks and consequences of an emergency that requires the activation of the Emergency Control Group. The Loomex Group educates participants using several modules on preparing Emergency Control Groups to handle any event that requires them to activate. These modules are customized to each individual organization and assists them with their compliance under applicable legislation. These modules include:

  • Emergency Management 101
  • Incident Management 101
  • Emergency Operations Centre
  • Teamwork in the Emergency Operations Centre
  • How to Build Your Own Toolbox
  • Incident Action Plans
  • The Operations Cycle

Target Audience

Municipalities, airports or any organization requiring compliance to manage risks and consequences; this course is designed for decision-makers during an event or an emergency.

Fill out the form below to register or learn more about this course

On-Scene Controller

Courses

Course Length

2 Days

Course Objective

Participants will learn how to effectively fulfill the role of On-Scene Controller (OSC) or Incident Commander at an emergency site, while meeting applicable legislation including the Canadian Aviation Regulations (CARs).

Learning Outcomes

  • Understand the CARs as it pertains to the requirements of the OSC
  • Understand the importance of leadership with the OSC
  • Learn how the OSC works within the unified command structure
  • Develop multiple strategies to become an efficient and skillful note taker
  • Learn techniques as to how to complete an efficient scene/victim assessment

Course Desription

The purpose of an On-Scene Controller is three-fold; protection of life, protection of property and protection of environment. This two-day course provides education for those who, in the event of an incident, will be required to take on the role of On-Scene Controller or Incident Commander. Participants in the course will learn essential information through both classroom presentations and hands-on exercises, covering a wide range of subjects set out in CARs requirements under Section 302.

Target Audience

This course is designed for anyone in an organization that might be tasked with being the first on the scene of an incident at an airport and would be required to be the OSC or Incident Commander; this includes airport operations directors, managers and staff.

Fill out the form below to register or learn more about this course

Global Reporting Format (GRF)

Courses

Course Length

4 Hours

Course Objective

The purpose of the Global Reporting Format (GRF) course is to provide education to airport staff with roles directly involved in surface condition reporting.

Learning Outcomes

  • Understanding of the Global Reporting Format in Canada
  • Knowledge of reporting criteria for Aircraft Movement Surface Condition Report (AMSCR)
  • Knowledge of Runway Condition Assessment Matrix Components (RCAM)
  • Understanding of the process to determine the Runway Condition Code (RWYCC)
  • Knowledge of additional NON-GRF/TALPA information and taxiway and apron information
  • Understanding of the order of reported runway condition information
  • Understanding of the requirements to issue an AMSCR//significant change
  • Knowledge of the validity period

Course Desription

The purpose of this course is to introduce and explain the forthcoming Canadian implementation of the International Civil Aviation Organization (ICAO) Global Reporting Format (GRF) for runway condition reporting. The Canadian implementation of GRF is based on the Take-off and Landing Performance Assessment (TALPA) methodology, which was developed by the United States Federal Aviation Administration (FAA).

Target Audience

This course is designed for airport operations staff, directors, managers, pilot/flight crew, airline operational staff, dispatchers, and airport safety staff.

Fill out the form below to register or learn more about this course

Auditing and Compliance

Courses

Course Length

1 Day

Course Objective

The purpose of the Auditing and Compliance course is to provide skills-based training, enabling familiarization with the auditing and compliance processes.

Learning Outcomes

  • Be familiar with audit terminology
  • Demonstrate the skills and techniques learned to conduct effective audits
  • Knowledge of how to complete an audit report, including audit check-sheets
  • Be able to create a Corrective Action Plan
  • Understanding of techniques and implementation for audit follow-up actions

Course Desription

The course content provides participants with the tools required to perform efficient and structured audits through the use of various techniques, as well as the development of an audit program complete with a Corrective Action Plan and follow-up after-audit actions. This course uses various teaching styles, including classroom lecture and hands-on exercises, allowing participants to practice the many techniques that are taught.

Target Audience

This course is designed for anyone in the aviation field that might be involved in internal audits or Corrective Action Plans; this includes airport operations directors, managers and staff.

Fill out the form below to register or learn more about this course

Winter Maintenance Planning and Runway Condition Reporting

Courses

Course Length

4 Hours

Course Objective

To educate airport staff on how to maintain safe and efficient manoeuvering surfaces in accordance with stated levels of service and standards, and to accurately identify and report surface conditions in a timely manner.

Learning Outcomes

  • Apply the procedures and processes within the Airport Winter Maintenance Plan to respective airports
  • Conduct snow removal in a safe and efficient manner in compliance with required regulations and standards
  • Accurately identify and report surface contaminants
  • Conduct friction measurement in accordance with procedures

Course Desription

In accordance with the Canadian Aviation Regulations (CARs), airport operators must provide annual training to employees who have duties associated with winter maintenance operations. This course is designed to provide the compliance requirements through competency-based education, with a variety of teaching styles including classroom lecture, discussion and group-based exercises.

Target Audience

This course is designed for any airport staff involved in winter maintenance activities, including airport operations directors, managers and staff.

Fill out the form below to register or learn more about this course

Airport Operations

Courses

Course Length

1 Day

Course Objective

To equip a new or experienced airport employee with the skills required to understand airport operations.

Learning Outcomes

  • Navigate, identify and apply regulations/standards to specific airport classifications
  • Identify airfield hazards and deficiencies against appropriate standards
  • Identify conditions with construction or safety planning
  • Identify conditions that require a NOTAM and the process for issuance
  • Identify circumstances that require notification to Transport Canada,
  • Transportation Safety Board and Nav Canada
  • Critical thinking through application of policy, procedure and standards to airport operations

Course Desription

An introduction to airport operations and the regulatory environment governing airports. The topics covered include an overview of:

  • Airport operational environment
  • Roles of regulatory and air navigation providers
  • Canadian Aviation Regulations (CARs), applicable standards, advisory circulars
  • Construction operations
  • NOTAMs
  • Airport safety programs (vehicle operation, apron safety, inspection program)
  • Summer/winter operations
  • Airport circuit and instrument approach procedures

Target Audience

This course is designed for airport operations directors, managers and staff as an introduction or refresher of airport operations. The course can be tailored to suit the needs of the client requesting the course.

Fill out the form below to register or learn more about this course

Wildlife Management and Control

Courses

Course Length

1 Day

Course Objective

To provide training to airport staff with roles directly involved in wildlife management.

Learning Outcomes

  • Regulations, standards and guidance material related to airport wildlife management programs
  • Bird ecology, biology and identification
  • Wildlife management planning
  • Passive and active wildlife control measures
  • Development of awareness programs
  • Rare and endangered species and species of special concern

Course Desription

In this course, participants will learn about human characteristics and psychological and physiological factors that enhance accident probability. Human error has contributed to over 80% of aviation incidents. The course highlights how everyday stresses can contribute to accidents/incidents in the workplace and provides workers with the awareness to mitigate risks. This interactive course is custom designed to the needs of the client.

Target Audience

This course is designed for airport operations directors, managers and staff.

Fill out the form below to register or learn more about this course

Human Factors in Aviation

Courses

Course Length

3 Hours

Course Objective

To provide participants with an overview of the basic concepts of human factors applicable to the aviation industry.

Learning Outcomes

  • Introduction to Human Factors
  • Human Physiology and Flight
  • Hyperventilation and Hypoxia
  • Vision and Visual Illusions
  • Hearing and Balance
  • Stress, Anxiety and Depression
  • Fatigue and Sleep
  • Human Information Processing
  • Judgement and Decision Making
  • Crew Resource Management and Communication
  • Threat and Error Management
  • First Aid and Survivability

Course Desription

In this course, participants will learn about human characteristics and psychological and physiological factors that enhance accident probability. Human error has contributed to over 80% of aviation incidents. The course highlights how everyday stresses can contribute to accidents/incidents in the workplace and provides workers with the awareness to mitigate risks. This interactive course is custom designed to the needs of the client.

Target Audience

This course is designed for airport operations directors, managers and staff.

Fill out the form below to register or learn more about this course

Accident Investigation

Courses

Course Length

2 Days

Course Objective

To provide participants with the fundamental knowledge and skills to assist in or conduct a general accident/incident investigation.

Learning Outcomes

  • Describe the accident investigation process for an accident/incident including elements of preparedness, response, scene preservation, evidence collection and report preparation
  • Work safely at an accident/incident site
  • Conduct witness interviews and collect evidence from a variety of relevant sources
  • In the case of a workplace accident/incident, perform an analysis of evidence to develop a no-blame report of what occurred and recommendations for future prevention
  • Work successfully alongside other interested parties, including emergency services, coroner, media, families and regulatory authorities

Course Desription

This course provides participants with techniques to document, interview and gather evidence to protect the employer and employees. Techniques are taught to assist in looking at the cause of an accident so that policies can be put into place to prevent future accidents. Day one of the course is an interactive day, consisting of both classroom learning and exercises. Day two is a complete day of exercise, practicing the techniques that were learned from the first day.

Target Audience

Designed for any organizations that should investigate any accident in their workplace.

Fill out the form below to register or learn more about this course

Radio Communications

Courses

Course Length

1/2 Day

Course Objective

This half-day course is designed to provide the basics for radio communications, including recognized industry standards.

Learning Outcomes

  • Recognize key radio operator responsibilities
  • Identify how to prioritize messages
  • Recognize approved and prohibited message content
  • Identify proper procedures for calling and acknowledging radio messages
  • Identify radio code words
  • Identify general radio communication requirements

Course Desription

Many companies with larger industrial operations, or open work sites where workers may not always be visible, employ a radio communications system to facilitate safe work. This course educates participants on the proper use of radio, speaking techniques and recognized terminology. This courses uses various teaching styles, including classroom lecture and hands-on exercises, allowing participants to practice the many techniques they are taught.

Target Audience

Designed for any organization that uses 2-way radios for communications.

Fill out the form below to register or learn more about this course

Crisis Communications

Courses

Course Length

1 Day

Course Objective

Participants will learn how to manage all aspects of crisis communications during an emergency or large-scale event.

Learning Outcomes

  • Engage in strategic communications with the media and public with confidence
  • Knowledge of how to use social and traditional media to monitor and respond to public inquiries
  • Understand the importance of communications during an emergency
  • Learn how to prepare spokespeople for media inquiries and interviews
  • Learn how to organize press conferences
  • Demonstrate how to prepare organized and concise communications during a crisis

Course Desription

This interactive, one-day course teaches participants how to manage all aspects of crisis communications during an emergency or large-scale event. Participants will learn how to manage local, national, online and social media to get messages heard. In addition, the education will provide techniques on how to communicate with the community and the media in an effective way that is planned and proactive – not reactive. Techniques include interactive scrum and interview sessions with follow-up discussion and feedback.

Target Audience

Designed for anyone who would be involved in managing the communications during an emergency or large-scale event.

Fill out the form below to register or learn more about this course

Scribe-Notetaking

Courses

Course Length

1 Day

Course Objective

Learn proper documentation techniques that will prepare participants to present themselves professionally and to provide accurate information after an incident.

Learning Outcomes

  • Demonstrate the skills and techniques learned to write more efficient and standardized notes
  • Prepare notes that are professional and credible
  • Exhibit an increased awareness and value of good note taking to ensure successful job performance
  • Develop multiple strategies to become an efficient and skillful note taker
  • Review and organize notes for retention

Course Desription

Anyone in an organization may later be required to testify in court, before a tribunal or at an inquiry. They likely will be interviewed as part of an investigation, an insurance claim, an inquiry or in a review by their employer. This course using various teaching styles, including classroom lecture and hands-on exercises, that allows participants to practice the many techniques they are taught. The highlight of the course is an inquiry exercise at the end of the day to summarize the knowledge acquired in the course.

Target Audience

Designed for not only front-line staff, but also leaders of organizations. This course is tailored to suit the needs and type of client requesting the course.

Fill out the form below to register or learn more about this course

The Loomex Group looks forward to fulfilling your response and readiness needs! Please let us know more about your organizational needs, and a team member will be in touch with you shortly!

The Loomex Group looks forward to fulfilling your aerospace needs! Please let us know more about your organizational needs, and a team member will be in touch with you shortly!

The Loomex Group looks forward to fulfilling your training needs! Please let us know more about your organizational needs, and a team member will be in touch with you shortly!

Response & Readiness

Courses

Course Length

Course Objective

Learning Outcomes

Course Desription

Target Audience

Fill out the form below to register or learn more about this course