Trainers and Staff
Our Experienced Instructors and Facilitators
Trent D. Gervais
President & CEO
CMMIII, Emergency Management Professional
Trent began his career as the Founder and President of a successful excavating and construction business. As well, he joined the Fire Service in 1987 as a Volunteer Firefighter in Kingston Township, Ontario Canada. During his tenure with the department he moved through various ranks from Captain to one of the Department’s Training Officers at the time of his departure in 2003. At that time Trent accepted the position of Fire Chief and Community Emergency Management Coordinator for the Municipality of Galway-Cavendish and Harvey. In 2004 he was hired as the Manager of Emergency Management and Deputy Fire Chief for the City of Peterborough. Trent later accepted the position of Fire Chief for the City of Peterborough. For five years he has also held the position of Acting Airport Manager at the Peterborough Airport and sat on both the Steering & Construction Committees for a recent 28 million dollar expansion. He has been an instructor at the Canadian Federal Emergency Management College for the past eight years. Courses Trent teaches include Incident Site Management, Emergency Operations Centre and Crisis Communication.
Over the course of Trent’s career he has been involved in rescue and recovery operations in large scale disasters such as the Eastern Ontario Ice Storm (1998), Blackouts across Canada, SARS (2003) Peterborough Floods (2004) and the Barry’s Bay Tornadoes in (2005) In addition he has been incident commander in many large scale fires and rescues over the span of his time in the service. He has held the role of Media Coordinator and Spokesperson for many incidents throughout his career. Trent is a Certified Municipal Manager level III and an accredited Emergency Management Professional by the Ontario Municipal Management Institute. He has presented to various groups across Canada and around the World, including the World Conference on Disaster Management.
Currently, Trent is the President & CEO of The Loomex Group located at the Peterborough Airport. As part of his Loomex portfolio, Trent offers seminars, training and design services on Crisis Communication, Leadership, Emergency Management Planning, Exercise Design and is available as a Motivational Speaking. He uses his experience, humour and practical approach to teaching the “not if, but when” approach to teaching crisis communication and emergency management.
Director, Training , Consulting and Fleet
Terry began his firefighting career as a Volunteer Firefighter with Kingston Township where he stayed until obtaining a position with the City of Guelph as a full-time Firefighter. While in Guelph he was also a Volunteer Deputy Chief with the Township of Eramosa Fire Department. In 1998, he became the Fire Chief for the Township of Goulbourn managing a staff of 50 firefighters and 10 dispatchers. He held this position until the Municipalities of Ottawa Carleton amalgamated in 2001 at which time Terry was successful in obtaining a senior management position with the newly formed Fire Service.
In 2011, Terry assumed a new role as the General Manager of Emergency Services for the Town of Greater Napanee. This new role saw him manage a staff of 80 Firefighters and 3 Managers looking after Fire Service, Emergency Management, Corporate Fleet, Corporate Training, Health and Safety and Accessibility. He was also a key member of the Senior Management Team for the municipality. He stayed with the Town until his retirement in 2016 after 36 years in the Fire Service.
Over his career he has been involved in, or in charge of, many major incidents not only in his role of Fire Chief but as a member of the Municipal Control Group. He has instructed on Fire Service subjects as well as Emergency Management and Leadership. He is also a graduate of the Ontario Fire College, completed the Emergency Management Program, Business Administration and a Certified Municipal Manager Level III with Fire Service Distinction.
Terry is a passionate about doing “what’s right every time”, and brings to his teachings knowledge, compassion, experience and the ability for everyone to enjoy their learning experience.
Currently as Director of Training, Consulting and Fleet, Terry leads the training and consulting team in aviation and emergency management courses and exercises as well as aviation and municipality safety management and compliance. He is also responsible for our fleet of Loomex vehicles and equipment.
Trainer/Facilitator, RN, BScN, COHN(C)
Carol has worked as a Registered Nurse (RN) for 31 years at Peterborough Regional Health Centre with nursing experience in critical care and Occupational Health and Safety. She is a graduate from the Diploma Nursing program at Sir Sanford Fleming College (1984), Bachelor of Science in Nursing (BScN) Degree program at Ryerson University (2010) , Certificate in Leadership and Management of Nurses, Ryerson University (2014) and is currently a candidate for Certification in Occupational Health Nursing Program (COHN). Other courses and training include Motivational Interviewing: Fundamentals, Brown University, New England (2011), Disability Management Certificate (2009), Occupational Health and Safety Law (2009), Safe Management Health Care Training, Lean 101 Training Certificate (2011), a certified auditor for Health and Safety Management Systems and on the PRHC Pandemic Planning committee. She is a member of the College of Nurses of Ontario (CNO), the Ontario Occupational Health Nurses’ Association (OOHNA) and the Registered Nurses’ Association of Ontario (RNAO) Best Practice Champions Network.
Carol is a preceptor for the BScN nursing program and a committee member for Awards and Recognition at Trent University School of Nursing, Peterborough, Ontario. She is passionate about health promotion and an emphasis on process and policy. She pursues a healthy lifestyle through diverse activities including completing an Ironman (Lake Placid 2010), marathons, adult synchronized skating, stand up paddleboarding, skiing, kayaking, seadooing and hiking. She has 3 sons and lives in Cavan, Ontario with her chocolate lab, Kasey.
Mary Clare Massicotte
Manager, Western Division
Mary Clare began her emergency management career in 1986 with the City of Pointe-Claire, Quebec, as the Director of the Pointe-Claire Fire Department’s Cardiopulmonary Resuscitation Program. In this role, she was a both a CPR and Red Cross first aid instructor, and an Emergency Medical Technician.
Mary Clare moved to British Columbia in 1989 and for the next five years she worked at Workers’ Compensation Board, Richmond, BC, in both management and corporate training. She continued her career managing business programs at the University of the Fraser Valley, and the Community Futures Development Corporation.
Mary Clare returned to emergency management in 2002 at the Canadian Emergency Management College in Arnprior and Ottawa, Ontario. Her role as program officer was managing the Emergency Operations Centre and Incident Management System programs. Additionally, she was the lead program officer and exercise director for the delivery of the National Emergency Management Training Program. She is certified in Incident Command System; Emergency Operations Centre Management; Federal Emergency Management Agency, Disaster Response & Recovery and Community Emergency Response Team training.
Mary Clare accepted an assignment in 2008 with Public Safety Canada, National Crime Prevention Centre, in Whitehorse, Yukon, and continued to teach and run exercises for the Canadian Emergency Management College as a visiting staff member. Most recently, she returned to Public Safety Canada, as Senior Program Manager for both the Federal Strategic Emergency Management and the Business Continuity Management Programs, until her retirement in 2016.
Mary Clare is passionate about working with adult learners, especially in the fields of emergency management and business continuity planning. She brings a wealth of knowledge about Emergency Management and Business Continuity Planning program management and development, training and exercising.
Lead Instructor, Western Division
Ron Adams moved to Yukon in 1979 to pursue his dream of becoming a commercial pilot. For several years he flew private airplanes while working with CP Air. In 1986, he was invited by the Yukon Government to join the Public Service. For the next eighteen years Ron was a Primary Care Paramedic as well as a Flight Medic.
Besides his full-time career, Ron volunteered as Fire Chief for the Mount Lorne Volunteer Fire Department, Yukon for ten years. As Fire Chief he assumed the role as incident commander for structural fires, automobile fires, motor vehicle accidents, wildland fires and other types of emergency calls in the community of Mount Lorne and surrounding areas.
Ron transferred in 2003 to Yukon Emergency Measures Organization, as the Emergency Planning and Training Coordinator. In this role, he designed and delivered training to a wide-range of emergency managers. He worked with community officials and first nations groups to develop rural emergency plans and emergency operation centres.
Operationally, he led Yukon’s Joint Emergency Operations Coordination Centre during training, exercises, and during large-scale emergency events such as the wildland fires (2004), power outage (2006), and flooding in the Southern Lakes district (2007).
For the remainder of his career, Ron was a Fire Captain at the Erik Nielsen Whitehorse International Airport. His training includes specialized Aircraft Rescue Fire Fighting (ARFF) training in Alaska, Washington, Utah and California; Structural Fire Fighting; Wildland Fire Management; Safe Emergency Driving of Large Emergency Vehicles; Primary Care Paramedic; 911 Emergency Medical Priority Dispatch; Emergency Operations Centre Management; Incident Command System; Emergency Public Information and Media Relations.
Ron brings experience in planning, training and operations, as a first responder and emergency manager. He is particularly interested in developing emergency management capacity in rural communities, and is known for his problem-solving skills and his ability to seek practical solutions.
Shannon Murphy started her career working as a Paramedic with the British Columbia Ambulance Service, advancing 3 times. With her education and experience she has worked as a medic and team leader with Search and Rescue, and as a Industrial Safety Officer in the forestry, blasting, oil and gas industries. Shannon is currently an instructor with the Loomex Group as well as an Advanced Medical First Responder and volunteer medic with (OCEAP) Ontario Community Emergency Assistance Program/ Search and Rescue.
Shannon has built a successful career working as an Instructor in Emergency Scene Management, Emergency Medical Services, Compliance, Leadership Development, Team Development, Health and Safety.
In 2012 Shannon was awarded the honour of Top Woman in Growth and Business Development and for the last three years has been the chairwoman for a Canadian Women Entrepreneur in Business conference. She has lectured throughout the province and inspired others to reach greater goals. While being an excellent multi-tasker, Shannon can compartmentalize very effectively in emergency situations which her students learn from her. She is a strong leader inspiring loyalty from her team and motivating them to stretch and lengthen their stride.
Instructor, Strategic Communications
Kate Young, Principal of Affinity Strategic Communications, has been developing innovative and creative communications solutions for over 14 years. With an emphasis on place marketing and multi-media execution, Kate works with a team of professionals to develop marketing materials for all audiences. In recent years, she has produced several promotional videos and a reality television show, developed and executed marketing and communications plans for new and traditional media, created new brands and branding guidelines, and planned and developed websites and web portals. Kate has a strong history of media and public relations and has been crafting messages for over a decade. She has trained staff and students on a number of topics including social media, communications, crisis communications, public relations, career planning and project management.
Kate has a CAAT diploma in Advertising from Loyalist College and has received her certificate in Economic Development from the University of Waterloo. She has been awarded several provincial and national awards for her work including the Premier’s Agri-Food Innovation Award and the Economic Development Council of Ontario Award of Excellence. She sits on the provincial marketing awards committee, the Loyalist College Advertising and Marketing Communications Advisory Board, and has served as a mentor to many students.
Kate lives in Warsaw, Ontario with her family and many animals. She is an avid fan of live music which has brought her to be a member of the Music Peterborough Committee, and to work to coordinate and promote concerts and community events throughout the Peterborough and Durham regions. With a passion for community development, Katie is dedicated to buying local and sourcing local talent whenever possible.
Rob started his career with Canadian Armed Forces in 1979, achieving Rank of Warrant Officer with “E” Bty (para) of the Canadian Airborne Regiment. He later became a qualified Mountain Operations Instructor, Mountain Rescue Instructor, Rappel Master, Jump Master and Parachute Instructor. He served 2 years with 427 Tactical Helicopter Squadron as an Air Observer/Navigator on Kiowa Bell 206 Jet Ranger aircraft, and has excellent knowledge of Airfield operations and aircraft logging over 1500 hours of combined flight and stick time.
He served as Public Relations Officer and Training Officer for 427 Tac Hel Squadron and was deployed on a United Nation mission ONUCA in Central America 1989 with 427 Squadron. As well, he served with the UN in Cyprus (85) and the Canadian Airborne Regiment in Somalia (Africa) in 1991.
Rob joined Peterborough Fire Service on September 11th 1995, currently hold position of Acting Captain. He is a member of the Provincial CBRN team and designed and implemented High Angle Rope Rescue curriculum for Peterborough Fire, instituting Rope Rescue into the E and R by-law. Rob held the position of President of Peterborough Professional Fire Fighters Association Local 169 of the International Association of Fire Fighters for 4 yrs. He was also a professor at Fleming College in the Pre Fire Service course, instructing Ropes/Knots, Ladders, Confined Space and Trench rescue.
Rob is a graduate of Rigging for Rescue 7-day advanced rope seminar, Ouray Colorado and is now a co-owner/lead instructor of Ram Rescue Rigging Techniques Inc.
He has vast experience in Personnel Management, Leadership, Crisis Intervention and Instructional Technique from careers with the Armed Forces and Fire Service, travelling extensively both Nationally and Internationally representing Canada on the world stage.
As an interesting side note, Rob successfully summated Mount Kilimanjaro (Tanzania, Africa) 2004.
Matt has served 13 years with Peterborough Fire Services as a professional firefighter 1st Class/Acting Captain. He is a technical rescue instructor – rope rescue, confined space rescue, trench rescue and swift water rescue. He was also a Fleming College instructor, “Pre-Service Fire Fighter Program” from 2007 to 2013.
Matt is a Pre-service firefighter graduate from Durham College graduating on the honour roll, with president’s honours 1999-2000. He was part of the Canadian Coast Guard Auxiliary as a Crew member for the City of Oshawa Marine Rescue Association (COMRA) from 1999 to 2001.
Matt is the current Principal member of NFPA 1670 (Standard on Operations and Training for Technical Search and Rescue Incidents) as well as the current Principal member of NFPA 1006 (Technical Rescuer Professional Qualifications). Functions include: Assisting in the development and revisions of NFPA technical standards.
Randy presently holds the position of Emergency Preparedness Coordinator for the City of Winnipeg (1999 to present). Prior to his current position, he was the Public Relations Manager for Winnipeg Hydro for eleven years. He has been an active member of the Emergency Public Information Team (EPIT) for 24 years, having been the Coordinator from 1996 to 1999. During my tenure as Coordinator I was responsible for leading and directing all public information for the City of Winnipeg during the “Flood of the Century” in 1997. He currently is in his 39th year of employment with the City of Winnipeg.
Randy has a Bachelor of Physical Education, with a major in Recreation Studies, from the University of Manitoba. He has completed all the courses offered by the Canadian Emergency Management College, and those coordinated by Manitoba Emergency Measures Organization (MEMO). He had been recruited to teach at the Canadian Emergency Management College in Ottawa as EOC Course Officer/Leader and as Public Information instructor, until its closing in 2012. More recently he has been selected to assist with EOC and SITE course at Mohawk College in Hamilton Ontario. Randy is a member of the International Association of Emergency Managers: the Chairperson for the Disaster Management Conference 2009 and has been on the planning committee since 2001; Media Relations specialist; and a National level Volleyball Official with Volleyball Canada.
John Bowker began his work life as a commercial diver specializing in underwater welding and saturation diving for the offshore oil industry. During this period John travelled to Los Angeles where he was cross trained as an EMT (Emergency Medical Technician) and DMT (Diver Medical Technician), skill sets that were in demand given the generally remote locations where John worked diving.
During this period John developed a real passion for emergency response and care, and to further this interest he became the president of the Peterborough Red Cross, and was certified to instruct and certify in all of that agency’s Emergency Care Programs. John also became a coordinator and instructor for International Trauma Life Support (ITLS).
Currently a full time firefighter with the Peterborough Fire Department, John also teaches emergency medical care programs at Sir Sandford Fleming College, Trent University and at many other locations, including fire departments, businesses and industries. John’s success in promoting the benefits of emergency care training in multiple venues are based on his contention that simplicity works best. Our courses are taught with this in mind, we build confidence in an enjoyable, stress-free environment.
Deputy Chief (Ret’d) Mike Dubé served more than 33 years in the emergency services, retiring as Deputy Chief of Support Services for Port Moody (BC) Fire-Rescue, where he spent the last 3 years of his career under secondment to Public Safety Canada’s Emergency Management College as the National Program Manager of the CBRNE First Responder Training Program. Prior to this, he served as Division Chief of Information and Communication Systems with the Toronto Fire Services. He was one of the on-call team leaders and logistics chief of CAN-TF3, Toronto’s Heavy Urban Search and Rescue Team, a joint municipal/provincial/federal response team with a mandate to respond to natural and man-made disasters at any level, including internationally.
Subsequent to his retirement, Mike entered the post-secondary education sector full-time when he joined the faculty of Lambton College’s School of Fire Science and Public Safety, delivering courses in both the Fire Science and Criminal Justice programs. Mike then returned to his hometown after accepting his most recent position as Chief / Director of Protective Services for the 100,000 members of the Seneca College community. Mike also serves as a Signals Officer in the Canadian Armed Forces (Reserve) with 31 Signal Regiment, currently as the Deputy Commanding Officer.
He has volunteered as a Board Member of the Toronto Branch of St John Ambulance, served several years as member of the Advisory Board of the Canadian Police Research Centre, as well as the Canadian Association of Fire Chiefs and the Canadian Interoperability Technology Interest Group. He remains active in the following national committees: the Emergency Management Committee of the Canadian Association of Chiefs of Police, the Canadian Science and Security Program’s (a joint DND/DRDC and Public Safety Canada initiative) Incident Management Working Group and R&D Proposal Selection Committee, and the Canadian Standards Association (CSA) Z1600 Standard on Emergency and Continuity Management Technical Committee, as well as other professional organizations.
Mike holds a Master of Arts Degree in Leadership and Training with specialization in Justice and Public Safety Leadership at Royal Roads University. He also holds a Bachelor of Arts in Political Science from the University of Toronto, a Certificate in Advanced Police Sciences from Mount Royal College, Calgary and a Diploma in Law and Security Administration from Humber College in Toronto. He has attended the Pearson Peacekeeping Centre, the (USA) Emergency Management Institute, the Justice Institute of British Columbia and both the Ontario Fire College and Police College.
His public safety career began as a special Constable with the Niagara Parks Police in 1979 and subsequently served with both the Calgary and the York Regional Police Services, was promoted to Sergeant in 1990 and remained as the Officer in Charge of Planning Services. In 1991, he joined the US-based PRC, (now a unit of Northrop-Grumman) as a Project Manager, and was involved in many large projects, such as the City of Chicago Police CAD system. Subsequently promoted to senior project manager and Director of Operations for Canada, he left that position after being asked to join the Toronto Fire Services and returned to the world of Public Safety in October of 2000.