Our Directors Team
Trent D. Gervais – President & CEO of The Loomex Group, CMMIII, Emergency Management Professional
Joyce Manser – Director, Corporate Services
Cindy Chilton – Manager of Infrastructure
Lorne Kelsey – Director, Business Development
Terry Gervais – Director, Training, Consulting and Fleet
President & CEO
CMMIII, Emergency Management Professional, CEO The Loomex Group
Trent began his career as the Founder and President of a successful excavating and construction business. As well, he joined the Fire Service in 1987 as a Volunteer Firefighter in Kingston Township, Ontario Canada. During his tenure with the department he moved through various ranks from Captain to one of the Department’s Training Officers at the time of his departure in 2003. At that time Trent accepted the position of Fire Chief and Community Emergency Management Coordinator for the Municipality of Galway-Cavendish and Harvey. In 2004 he was hired as the Manager of Emergency Management and Deputy Fire Chief for the City of Peterborough. Trent later accepted the position of Fire Chief for the City of Peterborough. For five years he also held the position of Acting Airport Manager at the Peterborough Airport and sat on both the Steering & Construction Committees for a recent 28 million dollar expansion. He has been an instructor at the Canadian Federal Emergency Management College and has taught courses including, Incident Site Management, Emergency Operations Centre and Crisis Communication.
Over the course of Trent’s career he has been involved in rescue and recovery operations in large scale disasters such as the Eastern Ontario Ice Storm (1998), Blackouts across Canada, SARS (2003) Peterborough Floods (2004) and the Barry’s Bay Tornadoes in (2005) In addition he has been incident commander in many large scale fires and rescues over the span of his time in the service. He has held the role of Media Coordinator and Spokesperson for many incidents throughout his career. Trent is a Certified Municipal Manager level III and an accredited Emergency Management Professional by the Ontario Municipal Management Institute. He has presented to various groups across Canada and around the World, including the World Conference on Disaster Management.
Currently, Trent is the President & CEO of The Loomex Group located at the Peterborough Airport. As part of his Loomex portfolio, Trent offers seminars, training and design services on Crisis Communication, Leadership, Emergency Management Planning, Exercise Design and is available for Motivational Speaking. He uses his experience, humour and practical approach to teaching the “not if, but when” in crisis communication and emergency management training.
Director, Corporate Services
Joyce Manser has demonstrated and achieved success through operating business locations with a professional focus on effective management of people, operations, inventory, systems, and financials for more than 25 years. She leads a team with a definite desire to listen to customers, identify products and services to satisfy customer needs, and builds clientele through the development of strong relationships. Most recently she was the Regional Training Manager for her peers, providing training and suport during operational initiatives, testing, troubleshooting and implementing new systems, and communicating and reinforcing company policies. Previsously she was a community college faculty member in the School of Business.
Joyce has a diploma from Georgian College, and extensive training in customer service. She has won several corporate awards for excellence in customer service, loss prevention, and financial achievement.
Joyce currently holds the positon of Director of Corporate Services, and Deputy CEO for The Loomex Group. As a member of the Management team, she is involved with the exectuion of the strategic plan, and is specifically responsible for Finance, Human Resources, and occupancy of the Loomex building at the Peterborough Airport.
Joyce places the highest value on her interactions with employees and customers, and is always available to discuss new opportunities for The Loomex Group.
Manager of Infrastructure
Cindy Chilton has been dedicated to ensuring safety and security in a well-maintained environment at the Peterborough Airport for more than 9 years. In her role at the airport, Cindy has worked with tenants, airport users, constructions teams, event organizers and staff to manage and coordinate operations on a daily basis, often in extenuating circumstances.
During a period of unprecedented growth at the Peterborough Airport, Cindy acted as the on-site coordinator for the Major Airport Expansion Project. In this role she worked to maintain a hazard-free and secure environment through coordination with tenants and construction workers. Under her supervision, creative solutions to new problems were developed and carried out without disruption in the high levels of service provided.
Currently as the Manager of Infrastructure, Cindy is delighted to bring her knowledge of operations and facilities experience to all managed facilities at the Peterborough Airport . She sets and maintains high standards and works with staff members to ensure they are performing to their highest ability. Cindy maintains an open door policy with co-workers and staff to encourage open communication and quick resolution to issues that arise.
Director, Business Development
Lorne began his career with US Airways at Toronto Pearson International Airport and went on to become their Ontario Sales Manager based in downtown Toronto. He then joined Wardair in Toronto in various management positions, as the international charter company made the transition to an international scheduled airline.
Lorne was also a partner and General Manager at the MicroAge Technology Solutions business in Peterborough. This position lead him to the position of Director of Commercial Branch Operations for Hartco Inc., a Montreal based company. At Hartco, Lorne traveled extensively across Canada to deliver strategic and operational advice and direction to 50 MicroAge computer franchise locations.
Lorne continued his career at RTO8 (Kawarthas Northumberland Tourism) attracting meetings and conventions to the region as well as managing their online reservation system.
Most recently, Lorne held the positions of Director of Investment Expansion as well as Strategic Partnerships and Projects for Peterborough Economic Development (PED).
Lorne currently holds the position of Director, Business Development for The Loomex Group. As a member of the Director’s team, he works on the overall growth and governance for the business development in each of the Loomex divisions, is involved with long term contract negotiations, and implementation of components of our strategic plan.
Lorne brings expertise in business management as well as sales and marketing experience to his role. His knowledge of Aviation and the Peterborough Airport and community, enhances his interactions with clients when discussing opportunities to build on, or attract new ventures.
Director, Training , Consulting and Fleet
Terry began his firefighting career as a Volunteer Firefighter with Kingston Township where he stayed until obtaining a position with the City of Guelph as a full-time Firefighter. While in Guelph he was also a Volunteer Deputy Chief with the Township of Eramosa Fire Department. In 1998, he became the Fire Chief for the Township of Goulbourn managing a staff of 50 firefighters and 10 dispatchers. He held this position until the Municipalities of Ottawa Carleton amalgamated in 2001 at which time Terry was successful in obtaining a senior management position with the newly formed Fire Service.
In 2011, Terry assumed a new role as the General Manager of Emergency Services for the Town of Greater Napanee. This new role saw him manage a staff of 80 Firefighters and 3 Managers looking after Fire Service, Emergency Management, Corporate Fleet, Corporate Training, Health and Safety and Accessibility. He was also a key member of the Senior Management Team for the municipality. He stayed with the Town until his retirement in 2016 after 36 years in the Fire Service.
Over his career he has been involved in, or in charge of, many major incidents not only in his role of Fire Chief but as a member of the Municipal Control Group. He has instructed on Fire Service subjects as well as Emergency Management and Leadership. He is also a graduate of the Ontario Fire College, completed the Emergency Management Program, Business Administration and a Certified Municipal Manager Level III with Fire Service Distinction.
Terry is a passionate about doing “what’s right every time”, and brings to his teachings knowledge, compassion, experience and the ability for everyone to enjoy their learning experience.
Currently as Director of Training, Consulting and Fleet, Terry leads the training and consulting team in aviation and emergency management courses and exercises as well as aviation and municipality safety management and compliance. He is also responsible for our fleet of Loomex vehicles and equipment.